Privacy Policy

Casa Bella Roofing LLC (“Casa Bella Roofing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, schedule an inspection, or communicate with us by phone, email, voicemail, or text message.

By using our website, forms, landing pages, or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Property address
• Roofing project details
• Appointment preferences
• Information submitted through forms, landing pages, phone calls, emails, or text messages

We may also collect basic website usage information, such as pages visited, form submissions, browser type, device type, and other analytics data used to improve our website and services.

How We Use Your Information

Casa Bella Roofing may use your information to:

• Respond to your inquiries
• Schedule roof inspections or consultations
• Provide estimates and roofing service information
• Send appointment reminders and project updates
• Communicate by phone, email, voicemail, or SMS text message
• Improve our website, forms, advertising, and customer experience
• Manage customer relationships and service requests
• Comply with legal, regulatory, and business obligations

GoHighLevel CRM and Communication Tools

Casa Bella Roofing uses GoHighLevel, a third-party customer relationship management platform, to manage customer information, forms, funnels, appointment scheduling, automations, email communications, phone calls, voicemail, and SMS text messaging.

Information you submit through our website, forms, advertisements, or landing pages may be stored and processed through GoHighLevel or related service providers so we can respond to your inquiry, schedule appointments, provide customer support, and send service-related communications.

SMS and Text Message Communications

By providing your phone number and opting in to receive text messages, you agree that Casa Bella Roofing may send SMS messages related to your roofing inquiry, appointment reminders, inspection scheduling, quote follow-ups, service updates, and customer support.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

You can opt out of SMS messages at any time by replying STOP to +1 386-388-6631. After you send STOP, we may send one final message confirming that you have been unsubscribed. You can also reply HELP for assistance or contact us at [email protected].

Message and data rates may apply. Message frequency may vary depending on your inquiry, appointment status, and roofing project needs. Carriers are not liable for delayed or undelivered messages.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share information only when necessary to operate our business, provide services, communicate with you, or comply with legal obligations.

We may share information with trusted service providers that help us operate our website, CRM, communications, scheduling, advertising, analytics, payment processing, or business systems. These providers are only allowed to use information as needed to provide services to us.

We may also share information when required by law, legal process, government request, or to protect our rights, property, customers, or business operations.

We do not share SMS opt-in consent or phone numbers with third parties for their own marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure advertising performance, and improve our marketing.

You may be able to disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Advertising and Analytics

We may use third-party advertising and analytics platforms to help us understand how visitors interact with our website and to improve our advertising campaigns. These platforms may collect limited information about your device, browser, website activity, and interactions with our ads or pages.

This information helps us improve our services, website performance, and customer experience.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of transmission over the internet, phone, email, SMS, or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Data Retention

We may retain your information for as long as necessary to respond to your inquiries, provide services, manage customer relationships, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

When information is no longer needed, we may delete, archive, or anonymize it in accordance with our business practices and applicable law.

Your Privacy Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to applicable legal and business requirements.

You may opt out of marketing emails by following the unsubscribe instructions included in those emails. You may opt out of SMS text messages by replying STOP to +1 386-388-6631.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website, emails, or messages may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the bottom of this page.

Your continued use of our website, forms, communications, or services after changes are posted means you accept the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Casa Bella Roofing LLC
301 N Pine Meadow Drive
DeBary, FL 32713
United States

Email: [email protected]
Phone: 386-878-5101
SMS Opt-Out Number: +1 386-388-6631
Website: https://casabellaroofingfl.com/

Last Updated: June 1, 2026